Q
Do I need a long-term contract?
A: Not at all. Some clients prefer ongoing marketing support, while others need help with a single project or a short contract. I’ll meet you where you are and find the level of support that works best for you.
Q
How soon can we start?
A: Once we’ve connected and gone through your needs, timelines are set so you know what to expect. In most cases, work can begin within a couple of weeks.
Q
Do you only work with businesses in Winnipeg?
A: HPR Creative is based in Winnipeg, but I work with clients anywhere. Meetings and updates happen by email, Zoom, Google Chat or WhatsApp, so distance is never a barrier.
Q
Can I be involved in the creative process?
A: Absolutely! Some clients enjoy being part of the creative process, such as sharing ideas, giving feedback, and brainstorming through the creative direction together. That collaboration helps the final work reflect your business more closely. Other clients prefer to hand things off completely. Both approaches work, and the process is flexible so you can be as involved (or hands-off) as you’d like.
Q
What if I don’t know what kind of marketing help I need?
A: That’s completely normal. My first step with every client is to sit down with you, learn about your business, and get a clear picture of your goals and challenges. From there, I’ll outline the type of support that would make the biggest difference.
Q
How do you handle pricing?
A: Pricing is tailored to the scope of each project or level of ongoing support. After our first meeting, I will send you a clear proposal and breakdown of services so you know exactly what’s included.
Q
What’s it like working directly with Heather?
A: You work with me from the first conversation through delivery. There’s no handoff to a junior team, so the person who understands your goals is the one shaping the strategy and the work. I bring more than ten years of experience across agency, in-house and entrepreneurial roles, and I’ll give you an honest perspective, including when I think a different approach would serve you better.
Q
What if my needs change along the way?
A: That’s expected as your organization grows. I adjust with you, refining the approach and shifting priorities so your marketing keeps pace with where you are and where you’re headed.
